Order Help and Shifting Starfinder Pre-Orders to Subscriptions

[Paris Crenshaw]

Hi, Team!

I just added subscriptions to the Starfinder roleplaying rules line, the accessories line, and the SFS scenarios. I subscribed to the rules line and the accessories in one order (4355015), then came back and added the SFS scenario subscription as a second order (4355024). (I didn't get a confirmation email for 4355015, but it's in my order history.)

Will you please cancel Order 4331702 WITH THE EXCEPTION of the basic starfield and basic terrain flip-mats? I won't need the pre-orders for the other items if I'm already subscribed. ;)

Thanks!

Paris

[Sharaya]

Hi Paris,

Thanks for letting us know. There's some stuff that we need to look into before we can fix everything, but we'll get it sorted out as soon as we can.

Thanks!
~Sharaya

[Paris Crenshaw]

Thanks, Sharaya. I hope it's not too tough for you to untangle. Sorry to make more work for you!

[Sharaya]

Untangling is done! Your subs/account should be good now.

And no worries...it's not you making the work :)

[Paris Crenshaw]

Thank you!

I did notice, however, that the Starfinder Core Rulebook and volume 1 of the Starfinder AP are listed as "shipping with a later subscription." I'll still be getting them when they first come out, right?

[Grumpus]

Paris Crenshaw wrote:

Thank you!

I did notice, however, that the Starfinder Core Rulebook and volume 1 of the Starfinder AP are listed as "shipping with a later subscription." I'll still be getting them when they first come out, right?

I had the exact same question, the Starfinder stuff is not showing as part of my already existing august subscriptions.

[Katina Davis]

Hey there,

Yes, there is currently a display issue where some of the Starfinder items may be showing as "shipping with a later subscription". That is also something tech team is looking into. Sorry for the confusion!

Thanks,
Katina

[Paris Crenshaw]

No worries. That's good to know. I appreciate the great communication!