Adventure Path Subscription


Customer Service


This is probably the opposite of what you were expecting from the title, but I need help reactivating my AP subscription. I'm gearing up to give PFS a go again, at a store that should be friendlier towards its gamers than my last attempt, and I think the Pathfinder Advantage discount will more than pay for itself. Once it kicks in, I'll be adding the Scenario subscription as well and picking up some older scenarios and modules, filling some holes in my collection.

(Plus I'm kind of upset I didn't actually read what Strange Aeons was about before I cancelled before, I'd assumed with Starfinder on the horizon it was going to be about the newer alien races and technology, similar to Iron Gods, and didn't remotely imagine it was going to be Lovecraftian. T_T that's entirely on me, though.)

So I'd like to pick the subscription back up with the last part of Strange Aeons while its available at the sub price, but regardless of which product I choose to start with, the website kicks me out with an error about having already purchased this product in February of 2016. Can you help me get back in the club?

Paizo Employee Customer Service Representative

Hello gatherer818,

Thanks for letting us know about this! I did some poking around, and i believe that there was a small hiccup in our system which was causing this issue. I believe it should be resolved now, so you should be able to add book 6 of Strange Aeons to your shopping cart and proceed through checkout whenever you are ready.

Just let me know if it gives you any further issues, or if you have any questions in the meantime, and I will be more than happy to help out.

Thanks, and have a great day!
Katina

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