Can't add shipping addresses


Website Feedback


Hi,

There seems to be something wrong with the website. When checking out, I'm asked to give a shipping address but when I try to add a new the form doesn't contain a button which allows me to save or continue. When I try to edit my shipping address directly from my account I can only remove previous entered addresses but cannot add a new or edit an existing one.

I'm running Safari 10.0.2 on on OSX Sierra 10.12.2.

Kind regards,

Fredrik

Customer Service Representative

Hi Fredrik,

I'm sorry to hear that's not working for you. This section of the website previously had some trouble with different internet browsers if compatibility mode was turned on. I thought that had been resolved, but it sounds like it's popping up again sometimes. We recommend turning off compatibility mode (or trying a different browser that has the option to turn it of) and trying again.

If you can't get it to work, you are also welcome to email us your address and we can save it for you. Our email address is customer.service@paizo.com

Thanks!
~Sharaya


I just had this same problem today. It was also with Safari on macOS Sierra (although 10.12.3). Safari on my iPhone had the same issue.

The page did display correctly in Chrome.

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