Order #4130828


Customer Service


I have a quick question about one of my shipped item (I'm aware there is no tracking but hopefully you'll be able to help).

In addition to the PDFS, the order had 2 books. The first one (Pathfinder - Worldscape #2 (Paizo.com Exclusive)) shipped on Nov. 28th and the second one (Pathfinder Tales: Reaper's Eye) on Dec. 5th.

My novel arrived on Dec. 23rd. And as of today, Jan. 3rd, I have not received the comic book. Has it been returned to you or is it just a c-section of a postal delay?

Regards

Customer Service Representative

Hi Andre,

I'm sorry to hear that your comic hasn't made it! It doesn't look like it's been returned, but returns can sometimes take awhile to make it back to us.

I've set up a replacement order for the comic for you.

Thanks!
~Sharaya


Good day,

Thank you. Well these things happens from time to time and I'll keep you posted in case it arrive before the replacement is shipped

Regards,


Good day, my copy of Worldscape #2 arrived today...it does looked like I was just running late.

Would it be possible to cancel the replacement order (pending) #4180775?

Thank you for the great service

Andre

Paizo Employee Customer Service Representative

Hi Andre,

Thanks for letting us know! I'm glad to hear that your comic did arrive, even though it was running a bit late. It looks like your replacement hadn't been sent out just yet, so I've now canceled it. You should be all set!

Just let me know if there are any further questions or concerns that I can help out with, and I'll be glad to do so.

Thanks!
Katina

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