Customer Service Representative
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The following information, including dates and expected products, is what we currently estimate and may change.
- Paizo Subscription Products
Adventure Path: #109 In Search of Sanity (Strange Aeons 1 of 6)
Campaign Setting:Planes of Power*moved to September
Player Companion: Haunted Heroes Handbook
Maps: Map Pack - Labyrinths
Cards: —
Roleplaying Game: —
Modules: —
Pawns: —
Adventure Card Game: —
Adventure Card Game Class Decks: Gunslinger - Non-Subscription Products
Flip-Mat Classics: Waterfront Tavern (Flip-Mat Classics are not included in the Pathfinder Maps, but subscribers who preorder this set will receive a free PDF edition of this product when the print edition ships.) - Subscription Product by other Publishers
Comics: —
Tales: Starspawn
Battles Miniatures: —
Legends: — - Non Subscription Product by other Publishers
Munchkin Pathfinder: Guest Artist Edition (Shane White)*moved, date TBA
Tome of Beasts (5E) Hardcover
The Dark Eye: *moved to September
-Bestiary of Aventuria Softcover
-Vampire of Havena Softcover
-Card Pack: Advantages & Disadvantages
-Card Pack: Combat & Feats
-Card Pack: Liturgies & Ceremonies
-Card Pack: Spells & Rituals
-Fate Point Set
-Dice Cup with 8d20
Polaris Roleplaying Game:
-Core Rulebooks
-Equinox Hardcover
-Game Master Screen
-Character File
-Location Map Folio
-Dice Set - Authorization (Order Spawning) Date: August 11th
- Begin Shipping Estimate: August 15th
- End Shipping Estimate: August 26th
- Street Date for Paizo Products: August 31st
↬If you have anything in your sidecart that is *ready to go* when we run the order spawning process, it will be shipped with this subscription.
↬If you want to add anything to this subscription order, you have until the authorization date to add it to your sidecart. If it is after the authorization date, make sure you choose to ship with the pending order number.
↬If you add an item to a pending subscription order and the added item has a "should ship from warehouse estimate of 4-11 business days or longer, your subscription shipment will wait until that new item(s) arrive before it can be shipped. This may delay your subscription shipment!
↬If you need to make changes to the payment method or shipping address, you can make changes to the subscription until the authorization date, if it is after the authorization date, double check the changes applied to both the pending order and the subscription.
❆✿❄If you have questions about your individual order or subscriptions, please start a new thread.❆✿❄
Aw. I was hoping to see this before Labor Day. :p :) Oh well.
Thanks for the update Katrina. *hands her a cookie*
Whoops! I meant Katina. :) Katrina is your evil twin from Earth-9200.
Just ONE cookie?
That's just sad, no one wants just ONE cookie. :-D
Captain,
I have more. I just thought giving a person a cookie was better for them than giving them like a baker's dozen.
That's not how cookies work.
The more you eat, the healthier they are. :-)
You say so Captain.
My mom disagrees.
Wouldn't a weekend in Vegas accomplish the same thing, and get it done way faster.
Blasphemy! Cookies are life!
Just you know...too much of them ends it. ;)
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Customer Service Representative
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UPDATE: The Munchkin Pathfinder release has been pushed back a bit, but we don't yet have a date for it. We'll make sure to let you folks know when we do.
Otherwise, we've been poking and prodding the auth, doing some extra testing to make sure that nothing will catch on fire. Con Crud has taken a toll on a fair share of Paizonians, so we are going a bit slower than normal. We'll try to keep you all as updated as we can. :)
Did you need more cookies Katina? Cause I have more if that will help!
Is that why my August subscription order completely disappeared?
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Customer Service Representative
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Alrighty folks, we've powered up the Death Star auth and are taking aim at Alderaan subscriptions! You should start to see giant green lasers order confirmation emails coming your way soon.
And then it reappears, albeit slightly modified...
I had cookies with my imitation CoCo Curry, today. Tasty.
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Customer Service Representative
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And then it reappears, albeit slightly modified...
I had cookies with my imitation CoCo Curry, today. Tasty.
Hi taks,
Starting the authorization usually causes the "My Subscriptions" page to go a bit wonky and not display properly. As far as I can tell, the auth hasn't reached your account yet, so anything you're seeing at the moment may be prone to display bugs. Once your order is generated, you should receive a confirmation email with the order number, and you should be able to see it in your Order History. If that happens and anything looks like it's missing/incorrect, just let me know and I'll take a look! :)
That's how the system keeps us all on our toes. Got it.
Also, I needed to mention the cookies. Safeway sells something called brown butter cookies that everyone should try.
Taks,
I'm not a fan of peanut butter cookies.
Not peanut butter, actual butter that's been browned. Recipes abound online.
Ah! My mistake Taks! I misread. That actually DOES sound good. *is a fan of shortbread*
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Of course the bonus of being a former baker, I almost never waste money on store cookies.
Worked at Great Harvest Bread Co. On Sandpoint Way in Seattle. :-)
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Customer Service Representative
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Hey folks, a (somewhat belated) update: our warehouse has started shipping out subscriptions, so shipping confirmation emails should be trickling in soon.
If you've noticed anything incorrect on the email you received when your order was generated, please let us know before yours is shipped so that we may correct it. Otherwise, keep an eye out for your emails and downloads!
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It's like watching a pot of water trying hard to boil. While eating cookies.
I'm just hoping to not be in the last couple of days. Again. :-(
I'm just hoping to not be in the last couple of days. Again. :-(
I was toward the end last time and got my August shipping notice yesterday. Of course, my July sub had extra items shipping with it, while this month is as simple as it gets (just an AP volume).
My order has been pending for almost a week now... is that normal?
Yes. In theory, if you didn't get your shipping notice today, you should get it tomorrow. Which reminds me, I should make sure my checking account has enough money in it. :-)
My order has been pending for almost a week now... is that normal?
It can be. On particularly busy months, the process of shipping out all subscriptions can take a full two weeks.
I believe the warehouse crew are working pretty hard given the recent sale. That's probably drawn things out a little this month.
The end shipping estimate in the first post is tomorrow. They normally make a post in this thread to announce when they are done. Since they haven't made that post, they are still at it. You have no cause to worry unless you don't get your shipping e-mail by the time they make that post or (worse and thus far less likely) they close up for the weekend with no further news.
The warehouse should be finished shipping subscriptions now.
If you haven't gotten your shipping notification yet, and do not know why, please let us know in a new thread or by email.
Thanks!
~Sharaya
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Yeah, for subscriptions the download is always tied to the shipping of the book.
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Customer Service Representative
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Hi, I started a subscription over the weekend for Strange Aeons (late to the game). Am I only able to download once it's been shipped even if it's available to everyone now?
Hi minoritarian,
Thanks for your question! As Franz said above, the PDF is tied to the shipment of your subscription order. Once the order has been processed for shipping, you should receive a confirmation email to let you know that it is on the way and that the downloads are now available on your account.
It looks like this particular order has come up against a problem with the payment method, so we haven't yet been able to ship it. (You should have received an email about this earlier today which will clarify how to resolve the issue.) Once that's all taken care of, the order should be able to process just fine.
I hope this helps! You can find more information about how our subscriptions work on our FAQ here, but I'll be happy to answer any further questions or concerns that you may have in the meantime.
Thanks, and have a great day!
Katina
When will we see a thread for September?
When will we see a thread for September?
Yes, I'm wondering as well.
August is officially over — I got my sub shipment today. :-)