Order 3554605


Customer Service


I hate to bother you like this, but I had some questions about this order:

Question 1: is there still a Pathfinder Cards subscription? If there is, I haven't seen any cards (although, I haven't paid for any either). If there isn't, the subscription can be removed, unless there is any benefit to keeping a subscription on a product that isn't being made anymore.

Question 2: This order was made on 23 March, if there is a certain product holding this up, whether it is on back order, or any other reason as such, it can be removed. All I was really looking for were the bases, if available.

Question 3: Can the maps be held to combine shipping? such as one package every 3 or 4 months?

Thank you for your consideration and time.

Me.


Sorry about the double post. :-) Not very good at this.

Customer Service Representative

Hello Donnald,

The cards subscription still exists, but there has not been a new card product for some time. There is one on the order in question though.

The order is being held up by one of the items, however it is the item you are wanting. We are still trying to get the bases from Reaper. I am moving them into your sidecart so the rest of the order can ship out. You will be receiving an updated email confirmation reflecting that change.

We are not able to hold subscription orders to ship out quarterly or bi annually instead of monthly.


Thank you Diego for the quick response, and for the quick action. I am looking forward to getting this stuff.

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