Ultimate Psionics shipping details.


Customer Service


So I purchased the Ultimate Psionics color book bundle on the 20th of February 2016 and it still lists the book as pending. I'm curious as to how long I should expect it to be pending, and then how much longer before I have the book?

Would hate to go through a whole campaign with just the PDF.

Any Info would be appreciated.

*edit* Under the order confirmations it claims that I bought it twice. Could you check to make sure I wont get charged twice or end up with 2 books. Thanks.

Paizo Employee Customer Service Representative

Hello Anthony,

Thank you for bringing this to our attention! I've taken a look and it seems that we were waiting to receive more stock for a while, but it appears that we do have more in stock now. There was a slight hiccup in our system that didn't update right away, but it looks like your order should be good to go now.

I've made sure to let our warehouse know, and they will be getting your order underway as soon as they are able. Once it's been processed for shipping, you should receive a confirmation email to let you know that it's on the way.

I've also looked into your account and confirmed that there should only be one copy of the book on the way to you. You may be seeing the PDF bundle and the physical book as separate items on the confirmation email, but you should only get one actual book. Sorry for the confusion!

Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I"ll be more than happy to help out.

Thanks!
Katina


Katina Davis wrote:

Thanks!

Katina

Thank you very much for your help. I was a little worried. Have a good day.

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