Order # 3852592


Customer Service


Placed this order on Saturday, and it's been completed, except... one of the items in it was Syrinscape's Sound Pack for Dragon's Demand. It's supposed to be in my downloads, and there is an entry there — but it's not a link, there's nothing to download. Kind of a weird glitch. I was hoping to find a way around it, but if there is one, I haven't figured it out. Can you help? :-)

Customer Service Representative

Hello Ed,

When you see it on your My Downloads page you should see a serial number. You need to put that number into Syrinscape. Once you do you will have access to it.


Ah. Thanks, Diego, I'll give that a try.


Still haven't found a place to enter the password — but that may be because I apparently already own this sound pack, and it's already in the program. I guess I should have checked that more carefully before I bought it again. :-(

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