Customer Service Representative
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Hi Steve,
Thank you for letting us know about this! It seems that Cayden had a bit too much to drink and missed the shipment. We've managed to wrangle him into your sidecart, so he should go out with your next subscription shipment. We're planning to authorize those towards the end of next week, but if you need him sooner than that, just let me know and I'll see if I can't give him a nudge.
Feel free to keep the ghoul with our apologies. He and Cayden can have a beer together once he arrives. :) Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.
Thanks!
Katina