Doubled Subscriptions?


Customer Service

Lantern Lodge RPG Superstar 2014 Top 4

Hey there! I just started my Adventure Path and Campaign Setting subscriptions back up yesterday. However it lookalike I'm being double-billed for them and getting two copies of each sub. I'm not sure if there was a hiccup in processing and the subscriptions went through twice. I don't see anything in the "manage my subscriptions" section that indicates how it's happening.

If you could reduce the number of items I receive to 1 from each sub that would be wonderful! I know one is already shipping/paid for and that's fine (these things happen!)

Paizo Employee Customer Service Representative

Hello Robert,

Thank you for letting us know. I have reduced the subscriptions down to just one of each. I am not sure why you ended up set for 2 to begin with!The issue should be taken care of now. If you see more than one of each on the authorization for your March order please let us know right away.

Lantern Lodge RPG Superstar 2014 Top 4

Thanks muchly, Diego!

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