Placing subscriptions on hold?


Customer Service


Pathfinder Adventure Path, PF Special Edition Subscriber

I will be moving in the next month and am not sure what my new address will be yet. Is it possible to maintain my subscriptions but simply hold the shipments until further notice?

I would resume them sometime in mid-March most likely.

Customer Service Representative

Hi Curmudgeonly,

Thanks for letting us know! I have suspended your subscriptions for now.

Please contact us again when you have updated the address and are ready for them to be unsuspended.

Good luck with the move!

Thanks!
~Sharaya


Pathfinder Adventure Path, PF Special Edition Subscriber

Thanks Sharaya,

Just to be clear, I don't want to miss out on the upcoming AP issues. Once my subscription continues, will I receive any issues that were shipped to other customers (along with the included PDF)?

Paizo Employee Customer Service Representative

Hi Curmudgeonly,

Yep, once your subscriptions are un-suspended, all of the items that were skipped in the interim will be generated to your sidecart to be sent out with the first new subscription shipment. The PDFs won't be granted until the order is shipped, so you should receive them all at once when you restart.

Hope that helps! Don't hesitate to ask if there are any further questions or concerns you might have in the meantime.

Thanks!
Katina


Pathfinder Adventure Path, PF Special Edition Subscriber

Perfect, thanks!

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