I purchased the following PDF product - http://paizo.com/products/btpy9ba3/discuss?Combat-Description-Cards-Over-70 0-System-Neutral-Ways-to-Describe-Combat-on-120-Cards
The product is described as having:
Indexed: PDF contains a full Index for the entire suite of cards
Searchable: PDF is not just images of the cards, but contains fully searchable text.
Selectable: Each Action Word and Description can be selected, highlighted or copied out of the PDF.
Layered PDF: There are some decorative items (like the color bars) within the presentation of the cards which you can choose not to print by unselecting the Adobe layer.
Cutlines: The PDF is designed for you to cut out the cards from your printed 8 1/2 x 11 sheet. Therefore we provide cutlines to help you line up your scissors or cutting board.
Instead, I received three excel spreadsheets and a PDF of tables. I looked at a preview of the PDF elsewhere and the PDF is nothing like what I received.
I would like to either get a refund for this, or have the correct package added to my account. If you can't guarantee I'll get the right product download - please refund me as soon as possible.
Thank you.
Customer Service Representative
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Hello there,
Thank you for bringing this to our attention! After doing some talking with our Community & Digital Content Director, it seems that we need to contact the distributor of the file to make sure that it has been updated. I apologize for any confusion, but since we're not sure of the state of the PDF right now, I'll be issuing a refund back to your card. You should see those funds released back to your account in 1 - 5 business days.
Sorry for the inconvenience! Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.
Thanks!
Katina
That's a real shame. This looks like it would have been really cool. Thank you for the quick resolution. Happy holidays!