I was wondering if the items in the subject order will be shipped with my January subscription. The order has been pending and the items not in my sidecart since the order was submitted.
Customer Service Representative
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Hello Soup,
Thank you for bringing this to our attention! I've taken a look into your order, and it seems like neither of the Iconic Heroes sets were in your sidecart, so I have moved them in there. They should be able to ship with the first subscription shipment that is generated after they become available.
If you decide at any point that you'd like them moved back out of your sidecart, just let us know and we'll be glad to move it into a new order and get it sent out separately from your subscriptions.
Please don't hesitate to let me know if there are any further questions or concerns that you may have, and I'll be more than happy to help out.
Thanks!
Katina