Order 3760977

Customer Service

Adventure Path Charter Subscriber

My side cart items are showing they are going to ship in December instead of with my November subscriptions. I am not sure if this is just a display bug but can it be double checked that they will ship with my November subscriptions?

Paizo Employee Customer Service Representative

Hello ShadowChemosh,

The items were added to your sidecart after the November subscription order was generated. When we generate the subscription orders the sidecart is checked for anything that is ready to go so those items can be pulled into the order. Once the order is generated the sidecart will not be checked again until the next subscription order is ready to be generated. So in this case your November order was generated, you added the items to the sidecart after that occurred so they will be going out with your December subscription. I can get them moved into the November order for you. You will be receiving an updated email confirmation reflecting that change.

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