Order 3720502 - issue w / sidecart item


Customer Service


Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Good Afternoon!

I did send an email on this over the weekend, so I apologize if it's already being taken care of and this is superfluous. Late last month I ordered the Giantslayer Pawn collection and placed it in my sidecart, marked with cheapest shipping, assuming it would attach to my Adventure Path sub.

My order has combined to a single order properly (370502) but they are listed as 2 shipments, and the pawns are listed as USPS Priority for 15.74.

Can these shipments be combined and sent normal? I was trying to save some money, and I'm not sure how the Giantslayer box got marked USPS Priority. Any help would be appreciated!

Thanks!

Eldirial

Paizo Employee Customer Service Representative

Hello Eldirial,

The Giantslayer Pawns got set to Priority because they can't go via Standard Post. The book can. So the system had separated them into 2 packages, one Standard Post and the other Priority. However they can both go together Priority for cheaper. I have set to book to go with the pawns in the same Priority box which remains $15.74 with the book in it. That is about $7 cheaper than how they were initially set, and is the cheapest shipping option for them. You will be receiving an updated email confirmation reflecting that change.


Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

That's perfect. Thank you very much!

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