Need community help - huge problem


Pathfinder Adventure Card Game General Discussion


Hey,

I got a *HUGE* problem ;-) is there anybody who could help me out ?

I got my subscription orders very very late... In the first two the were no "Ring of Wishes" cards included. Then I asked the customer service for shipping me those in my adv. Deck 3 subscription.
Got the parcel last thursday and there was only 1 Ring of Wishes included. All other "promo cards" were in the corresponding shipments with their correct number... But no ring. Customer service told me there are no Ring of Wishes left in the warehouse :-((((
How can this be? I thought, I will get every card through my subscription?

Does anybody not need the Ring of Wishes for game play? ;-)

I require still 4 "like new" copies of this "promo card" - got only 1 - to get my 5 times promo card set complete.

Customer service told me that it is a "marketing item" and not a "promo card".
IMO, it is a card... What is the difference between "marketing" and "promotion". For me it sounds like one as the other.

Hopefully, i will find 4 subscribers (PREMIUM plunder die owners) helping me out here. I will pay for shipping to Germany via Paypal.

Thanks a lot!

Grand Lodge

Pathfinder Card Game, Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

It is not a promo card, Myfly.

It is a marketing item from DriveThruCards (not Paizo!)

Read the card and you'll understand. It's not meant for the game. Some of my orders from DriveThru had this in with the order.


Pathfinder Card Game Subscriber

The card has no effect in the game. The "powers" box says "I wish I could create my own cards for the Pathfinder Adventure Card Game. www.drivethrucards.com/pathfinder"

The card is incapable of being played. (Yes, Lem or Lini or someone that can use any card for their power could use it for their power, but literally any other card would be better for them to do that with since any other card could also be played.)

Not only that, it is impossible to acquire. Even with the recent ruling that you can choose loot from adventure decks 2 lower than yours after the basic restriction has been lifted, the card has a deck number of 6, and is therefore not able to be gained that way. Since nothing in the game rewards you with it, you have no way to acquire it or gain it as a reward.

The purpose of the card is to market the card creator, not to promote the Pathfinder Adventure Card Game itself.

And lastly, it lacks the P as an adventure deck number.

All these things combine to mean it is not a promo card. And thank God it isn't. If Paizo started letting cards like this qualify as promo cards, I think there would be a riot.

It is only intended to show you how good a card you can create at DriveThru can look.

That said, there is nothing wrong with you wanting to collect multiples of them. I know I'm keeping the one I received because it is a product associated with PACG. I hope you find people willing to send you some. Good luck!


Hawk, thanks for the detailed explanation... And thanks for the good luck "wishes"

So far I already got "wishes", but no "ring of" in sight ;-)


@Theryon

If you got several copies, could you spare 4 of these?

Silver Crusade RPG Superstar 2014 Top 16

Myfly, I included one of the Ring of Wishes cards in your parcel that I sent to you, just so you are aware.


Great !!!
AWESOME!
HUGE *thank you* from the FAR East of the USA - Germany ;-)

So, I just require 3 more to get the full 5 copy set!

3 to go ...

Paizo Employee Chief Technical Officer

It's an advertisement for the Card Creator created by DriveThru, not a promo card for the game created by Paizo. They gave us a bunch to put into store orders, and so we did; it had nothing to do with your subscription (and you'll note it was not listed as an item on your packing slip or in your order history).

Also, we did not promise you will "get every card through your subscription." The subscription listing says "Subscription shipments will also include any promo cards associated with that month's release." To date, we have associated every promo card we've created with a subscription shipment *except for* the Iconic Heroes cards, and we will continue to do so, but it is possible that some future promos will be treated like Iconic Heroes. I will only allow that to happen when I have confidence that subscribers will have the opportunity to get those cards with reasonable ease (as is the case for the Iconic Heroes cards); I won't allow super-rare or geographically limited promos.


I know from the beginning it is something like the "Q workshop Kickstarter" insert, some sort of advertisement.

However, on the other hand, it is a CARD which has the OFFICIAL Pathfinder back side and comes with the subscription ... So for me it is some MIX of promo card and advertisement to be honest... This is the reason, I would like to get a 5 copy set of it - like all the other promo/advertisement cards...

3 to go...

Grand Lodge

Pathfinder Card Game, Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Sorry, I saved one as a novelty and the rest went to my proxy cards. When I run OP scenarios that require a proxy for henchmen, villains or cohorts, I print a copy on paper and sleeve it with a card. Those extras are somewhere in my collection as proxies.


At least there was some hope to save shipping costs and to get the last three from one source....

Still 3 to go....

Grand Lodge

Pathfinder Card Game, Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Have you contacted DriveThruCards?

That's where they come from. Not Paizo.

(HINT: They have more than 3 …)


Are you really sure???


I actually recycled my two Rings a few days ago as I was cleaning up since they are not promo cards. Sorry, I could have sent them along. :/


Beargram wrote:
I actually recycled my two Rings a few days ago as I was cleaning up since they are not promo cards. Sorry, I could have sent them along. :/

Almost got 2 ... ?!(!(€'hkn,h,mh

What did you recycle these into?
Heat? Toilet paper? Book mark?


Myfly wrote:

What did you recycle these into?

Heat? Toilet paper? Book mark?

The paper recycling bin ;)


Beargram wrote:
Myfly wrote:

What did you recycle these into?

Heat? Toilet paper? Book mark?
The paper recycling bin ;)

Then these two may return to your household as an extra soft 4-layered toilet paper ... Please dont forget to think of two wishes BEFORE you either RECHARGE, DISCARD or BANISH them ... LOL... What is your choice of action after you "played" them ? ;-)

Still 3 to go ...


I threw mine in the garbage as well. They are not real cards, they are an advertisement.

I don't use adblock specifically to support the sites I visit with impressions, but in this case I used "ad block" and threw them away. :)


since these aren't promo cards, i just threw mine out.

Quote:
it is a CARD which has the OFFICIAL Pathfinder back side and comes with the subscription

Um no? It is not an official Pathfinder card. It's an advertisement for DriveThruCards.

If I bought a Promo card set from you and you included that card with it, I'd be upset since it isn't a promo card.


jduteau wrote:

since these aren't promo cards, i just threw mine out.

Quote:
it is a CARD which has the OFFICIAL Pathfinder back side and comes with the subscription

Um no? It is not an official Pathfinder card. It's an advertisement for DriveThruCards.

If I bought a Promo card set from you and you included that card with it, I'd be upset since it isn't a promo card.

... I did not say that is an official Pathfinder card, what i said is

Quote:
it is a CARD which has the OFFICIAL Pathfinder back side and comes with the subscription


Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

My subscription is still wending it's way down here. :(
If I get a card though, you're welcome to it.


When a parcel USA-Germany is 4 to 5 weeks including customs office ... Then Germany-Australia is another 4 weeks... Hopefully Paizo ships the another pacific way round to AUS. It might be faster...

Thanks for your offer Steve...

Ps: I already could read the next post and I am not an Oracle... paizo is not a parcel shipping company... ;-)

Still 3 to go ...


Pathfinder Card Game Subscriber

I get why you collect 5 of the promo cards, but why 5 of these advertisement cards if you can't use them in the game?

Because it has Official Pathfinder card back? But don't all DriveThru cards have those?

Is it because it came in with subscriptions? I'm sure there are other ad cards like the Ranzak/Ekkie ad/instruction cards. Do you collect 5 of those too?


Every copy of Ranzak/Ekkie has the instruction cards included.

When you got a quintible sub, then you get 5 Ekkie/Ranzak and 5 times the instruction cards. This is really no problem! Easy...

3 Ring of Wishes still to go....

Grand Lodge

1 person marked this as a favorite.
Pathfinder Card Game, Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Myfly wrote:

Every copy of Ranzak/Ekkie has the instruction cards included.

When you got a quintible sub, then you get 5 Ekkie/Ranzak and 5 times the instruction cards. This is really no problem! Easy...

3 Ring of Wishes still to go....

Okay, so you don't keep bothering the rest of us about advertising, contact www.drivethrucards.com.

They created the cards and maybe they'll ship some to you!


I give it a try...

Anyway still 3 to go...

Paizo Employee Chief Technical Officer

Myfly wrote:
However, on the other hand, it is a CARD which has the OFFICIAL Pathfinder back side and comes with the subscription ...

It went out with a bunch of paizo.com shipments, not just PACG subscriptions.


I just got my AD4 subscription, no drive-thru advertisement in it, sorry Myfly.

I did get the insert for the PATHFINDER ROLEPLAYING GAME (:D) metal dice kickstarter though.


hfm wrote:

I just got my AD4 subscription, no drive-thru advertisement in it, sorry Myfly.

I did get the insert for the PATHFINDER ROLEPLAYING GAME (:D) metal dice kickstarter though.

Jap. got it also with the Adv deck 3..

Maybe. I was lucky to get the last Ring of Wishes Card.


It seems more difficult than you thought Theyron.
And I am back again in business with Paizos customer service ;-)
It seems that only Paizo has access to the exact file ...
So dear Paizo, this time you may send me as *many* advertisements cards you could print (no spam at this time ;-)). I still need just 4 of them... If there are more, i will give it to two local game shops then providing your ad to paizo customers.

Thanks
Mike.

===========

Hello Michael,

We apologize for the inconvenience.

Unfortunately we do not have access to the exact file in question, and only have the card that I linked you to. To get the additional cards, you will have to message Paizo, which you can do at the following email address: customer.service@paizo.com

Thank you for your business, and please let us know if there's anything else we can assist you with.

Lia Lilley
Customer Service driveThruCards

---------

Hello Lia,

The card you proposed has the wrong card text.

I just require 4 copies of this promotional advertisement card you were given out through Paizo.
https://static4.paizo.com/image/content/PathfinderACG/20150225-RingofWishes .jpg
It is of no game play value. Just an advertisement from yours.
Please check the link above and the card text...

I am looking forward to hearing from you,

Best regards
Michael.

Von meinem iPad gesendet

Am 27.08.2015 um 00:02 schrieb Customer Service (DriveThruCards Support) <support@drivethrucards.zendesk.com>:

Customer S
Customer Service
Aug 26, 6:02 PM

Hello,

Thank you for your continued interest.

If you would like to order copies of the card from us, you can find the product listed here and can order as many as you need- http://www.drivethrucards.com/product/151622/Ring-Of-Wishes--Custom-Card?te rm=ring+of+wishe.

Thank you for your business and please let us know if we can be of any further assistance.

Lia Lilley
Customer Service


Pathfinder Card Game Subscriber

Actually, I think you could just make as many of the as you wanted in the card creator.

Grand Lodge

Pathfinder Card Game, Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

*shrug*


Hawkmoon269 wrote:
Actually, I think you could just make as many of the as you wanted in the card creator.

I dont have the "exact file". Drivethrucards doesnt got it.

So Paizo has to hit the print button...

I am willing to pay 50cent for each advertisement card - no problem.
Please put it into my next subscription order.

Best
Mike

Grand Lodge

1 person marked this as a favorite.
Pathfinder Card Game, Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Myfly wrote:
Hawkmoon269 wrote:
Actually, I think you could just make as many of the as you wanted in the card creator.

I dont have the "exact file". Drivethrucards doesnt got it.

So Paizo has to hit the print button...

I am willing to pay 50cent for each advertisement card - no problem.
Please put it into my next subscription order.

Best
Mike

Why don't you move this conversation to the Customer Service board, Myfly. This is the incorrect place to ask for that. (Not that I think Paizo CS will be able to help you if they didn't have any left in the warehouse.)

Paizo doesn't hit a button and they appear. DriveThruCards provided some advertising swag to Paizo. Paizo fulfillment department (the ones that box up stuff to ship) added it to shipments in general. Not just PACG ones. I think quite a few of us are now regretting that they added it to your subscription.

You already stated that Paizo CS said they have no more. DriveThruCards doesn't seem to have more. As Hawkmoon stated, you can create the card using the Card Creator. You can extract the ring image from other cards, create a Loot card, add the image, type in the text, print out multiple copies and have them sent to you.

And that way, we can all stop hearing about you missing a piece of advertising swag.

(EDIT: I don't mean to sound rude here but what we are talking about is a piece of advertising and not an actual promo card that is part of anyone's subscription. It's the same as a free bookmark or advert for the new soundtracks. The need to collect 5 of these is very much a personal issue. Vic has stated what it is and what it's intent is. You've contacted customer service from both companies as suggested. DriveThruCards provided a means for you to create the card. Please do so.)

Grand Lodge

1 person marked this as a favorite.
Pathfinder Card Game, Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Added note: The image is already available for use when you go to create the card! No need to extract it. You can make the Ring of Wishes yourself and order it. And you could make a board like the Dance of the Squelly Nord.


Thanks, got 3 Ring of Wishes so far...

Anybody for the remaining 2?

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