Order 3588961


Customer Service


This order is still pending. Everything shows as being in stock but it's been pending for a week. It's possible that it's payment got stuck when the credit card I used got updated. I just updated to the new card information so hopefully that fixes everything.

Customer Service Representative

Hello Chris,

It looks like we are just waiting for the bases and base inserts to get to us from a distributor. While we have thousands of items in our warehouse there are some items we have to get from a distributor or manufacturer when they are order. These usually show larger shipping windows in the availability portion of the product description. For instance, under availability the base inserts say "Ships from our warehouse in 4 to 18 business days". That is our estimation for how long it will take to get them.

If you'd like I can get the miniature or its way right away. Otherwise it will wait to go out with the bases when they get to us.


Nah it's fine. My bad for not noticing the longer lead time for the bases.

Thanks

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