Paizo Order #3480411


Customer Service


Hello all,

I just received my Wrath of the Righteous base set and the pack of cards that starts with Wight and ends with mirror image was pretty badly dented. The shrink wrapping was very loose on that particular deck. I can provide images if needed. Is there any way I could get that portion of cards replaced?

Sorry for the inconvenience.

Jan


Also, if it's at all possible, I would like to have the shipping expedited so as that I might receive the replacements asap. I'm willing to cover the shipping with my card on file if need be.

Customer Service Representative

Hi Jan,

I'm sorry to hear that you were missing some cards! I've set up an order for the replacement pack and we'll get that on the way to you soon.

Thanks!
~Sharaya


Just to clarify, they weren't missing, just poorly shrink wrapped which I think caused major damage to several cards and minor damage to the bulk of the pack. I counted it as an 110 card pack that had all the monsters, barriers, weapons and most of the spells.

I'm sure you guys know what I meant, but just wanted to make sure.

As always thanks for everything!

Customer Service Representative

Yep. That's totally what I meant to say. But yesterday was a long day and I failed my wordsmithing check...


Sharaya wrote:

Yep. That's totally what I meant to say. But yesterday was a long day and I failed my wordsmithing check...

Beautiful.... Thank you so much Sharaya.

Community / Forums / Archive / Paizo / Customer Service / Paizo Order #3480411 All Messageboards
Recent threads in Customer Service