Order 3491286

Customer Service

Scarab Sages

Could you tell when this order shipped?

Paizo Employee Customer Service Representative

Hi there,

According to the tracking information, this order was shipped out on the 23rd of last month, and delivered on the 29th. The last update says that it was left by the front door/on the porch. Do you know of anyone that lives with you or near you that may have moved it?

If you haven't received the item and can't seem to track down anyone who may have it, please let me know, and I'll see what I can do to get this resolved. If there are any further questions you may have in the meantime, please don't hesitate to ask.


Scarab Sages

I've checked with my adjacent neighbors and the neighbors across the street and none of them signed for a package or knew of it. The paizo packages are always on the step when I get home from the restaurant. I live in a gated retirement (inherited-I'm the youngest person here by 25 years) community and don't think anyone would take anything, though anything is possible.
Thanks again.

Customer Service Representative

I'm sorry to hear that you haven't been able to track that order down!

I've set up replacements to ship with your pending May subscription order. You should get an updated order confirmation email soon. Hopefully this one makes it to you without any goblin mischief.

If we can help with anything else, please let us know.


Scarab Sages

Thank you so much. If you are ever in Lexington, please stop into Wines on Vine and I will be happy to treat you and yours to vinicultural experience.

Customer Service Representative

You are very welcome ^_^

Noted :) Thank you!

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