Bestiary 4 Box misaligned sheet


Customer Service


Hi Paizo!

After getting Bestiary 2 Box and Bestiary 3 Box last month, I decided to finish up my collection with the Bestiary 4 Box. Once again, I have to reiterate what an awesome product your pawn boxes are. Boxes 2 and 3 were flawless, but unfortunately Bestiary 4 box had one sheet with most of the top half shifted to the left. (The first sheet, starting with Aoandon, Blood Hag, Changeling, etc. and ending with Ankou)

Normally if nothing important was cut off I wouldn't mind, but Clockwork Mages with half a hand and Dinosaur, Dimorphodon missing a D triggered my OCD. I checked unboxing videos on youtube to double check, and sure enough it's just me with the misaligned sheet.

I'm hoping that your awesome customer support team can help me once again, if not, then I hope I can submit an image anyways for your QA team.

Thanks again Paizo!


Bumping cause I stupidly posted on a weekend.

Paizo Employee Customer Service Representative

Hello there!

Sorry to hear that you received a misaligned sheet. I'll be glad to set up a replacement for you! If you could go ahead and send a picture of the sheet to customer.service@paizo.com, we'll pass that along to our QA department.

In the meantime, I just wanted to verify your preferred shipping address. If the address listed on your Paizo.com account is accurate, then I will go ahead and send it there. If the address is incorrect, please either change it in your account settings, or send us an email with the correct one. (Please do not post the address on the messageboards, since they are public.)

Once I hear back from you, I'll go ahead and get that set up ASAP. If there are any questions you may have in the meantime, just let me know.

Thanks!
Katina


Sent an email!

Yep, the address on my account is correct.

Thank you for your help Katina!

Paizo Employee Customer Service Representative

Alrighty, I believe I responded to your email yesterday and you should have your replacement on the way. Let me know if you need anything else!

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