Order 3374084 - Shipping Question


Customer Service

Sczarni

This was put in my sidecart a few days ago. With my monthly order shipping soon will the item in my sidecart also being shipped with it? It's hard to tell.

If it is not, then can you please cancel and refund the order? I would prefer to just pick it up locally rather than wait until the end of December.

Thank you.

Customer Service Ray of Funshine

If you add items to the sidecart after your subscription order has been generated for the month, it will be in the sidecart for the following month.

If you are wanting to add stuff to the pending order before it ships, you need to select a different option during the checkout process:

From the shopping cart, hit the "Proceed to Checkout" button
This should bring you to a section with different numbered buttons that you can click on.
Click on "Step 2 - Shipping"
Click the button that says "Change Shipping Details"
This should should bring you to a page the will display all available shipping options and methods for the order at the time is it being placed.
To combine it with a pending order, select the "Combine with Order XXXXXX" option.

Since your subscription order has already processed for shipping, I have cancelled this from your sidecart.

Sczarni

Ah! Thank you. Good to know for the future.

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