My September subscription order for PACG, starting with the character add-on, is still pending. Please fix.
Hi LizD. That stinks. Just FYI: It is usually better to start a new thread when you have an issue to make sure someone in Customer Service notices it. I hope that all gets cleared up for you soon and you can enjoy playing PACG.
Sigh. Not only was my order shipped on the last day of shipment, it's now almost 4 weeks later, and the package contain 90% of my shipment (especially the PACG stuff) still hasn't arrived here in Germany, which is really unusual; normally it takes two weeks. The first part (with three items) did in fact arrive two weeks ago, which was also when a friend of mine got his full shipment.
Anybody else with similar shipment delays or is this just a case of bad luck?
Not this month, but I've had two shipments take five weeks, and one that got caught in the people-taking-days-off-at-christmas-muddle which took six. However, at least in US to Sweden cases, they're not late until the eighth week (but yeah, when a shipment is 2 to 2-1/2 weeks later than usual it's hard not to start worrying).
It's quite possible the customs office is just sitting on it, though.
My September Order was shipped on the 26th of Sept and arrived last Wednesday in Austria. Hope yours is still making it to you.
Thanks your your support, guys! :)
Still only tumbleweeds in my mailbox...