Paizo Order # 4088022 - Still Pending after almost a week?


Customer Service


Hello,

I noticed that the payments total changes about $2 and the Ophidian CCG boosters are now listed as unavailable. Will those being unavailable hold up my order at all? If so, please go ahead and remove them, unless they will already be removed and caused that price different between total and charged.

With the 'expected to ship' with an unknown timeframe, I just wanted to make sure that those weren't going to hold up everything else somehow.

Thank you,

-Matt

Paizo Employee Customer Service Representative

Hello Matt,

Thanks for bringing this to our attention! It looks like the problem is that you ordered 2 of the Ophidian booster and we've only got one in stock at the moment. If you'd like, I should be able to reduce the quantity on that, and then everything should be set to go. However, this will bring the order total below $100 so you would not be eligible for the First Ten shipping discount.

If you'd prefer to replace one of the boosters with something of similar value, just let me know. You can either add the item to your shopping cart and I can move it from there, or you can just let me know what the item is and I'll add it for you. Otherwise, I can just cancel/reduce the boosters and leave the order as-is.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks!
Katina


Thanks for the response! I've added a PDF that I'd like to my cart. If it makes it easier, it is this: http://paizo.com/products/btpy8h2s?Divinity-Divine-Homelands

Please let me know if anything further is required to have the order processed.

Thanks,
Matt

Paizo Employee Customer Service Representative

Alrighty, I've adjusted the order and you should be receiving a confirmation email in just a moment. Please feel free to look it over to verify that everything is correct. If anything needs to be changed, I'll be more than happy to take care of that for you.

Thanks!
Katina

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