You might have answered this but I couldn't find it - this order says it was billed and shipped on August 7. Since then, the tracking number just shows that a shipping label was created but no package received by UPS.
This is an order for the S& S base set and character add-on. Can you confirm that your warehouse actually has these on hand and will be sending it out today or tomorrow? I've tried to be patient for two weeks but would like a little more communication as to what's actually going on :)
|Sara Marie Customer Service Dire Care Bear Manager|