Iron Gods AP question

Customer Service

Hello customer service:

I was curious. I went to see if there was a timetable on my shipment of Iron Gods #1, and my subscriptions seem to have missed August. I am reading I am due for #2 in September, but no news on #1. I know I changed my email recently, I didn't know if this had perhaps messed something up.


Paizo Employee Paizo Customer Service Algorithm

Hey Patrick,

It looks like our system had a bit of a hiccup, I've generated this months products, but it looks like we don't have a payment method set for your subscriptions. If you could add a payment method on your My Subscriptions page and then follow up with me here I'd be glad to get this months books into the outgoing shipping queue for you. :) Thanks!

- Erik Keith

Ok. I think it should be set

Ok. It seemed to have shunted everything into the sidecart. I changed the shipping to get it out and processing. Let me know if all is set. Thanks


Customer Service Ray of Funshine

Things looks good now and it looks like the order is actually on a packing list to be pulled by the warehouse, so you should see a shipping update in the near future.

If we can help with anything else, please let us know.


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