Emerald Spire Cards Missing from June Subscription


Customer Service

Sovereign Court

Pathfinder Companion, Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Charter Superscriber

Sara just said that the subscription process has started (and I've already downloaded my Emerald Spire Kickstarter rewards) so I checked my subscription page - My 2x subscription copies of Pathfinder Campaign Cards: The Emerald Spire Superdungeon are missing.

Can some one please double check? I should be getting 1 Kickstarter pack and two more subscription packs, for a total of three.

Thanks,
James

Lantern Lodge Customer Service Dire Care Bear Manager

I don't actually know what happens if you have 2 copies of a sub and also backed the kickstarter. for rewards that come in the subscription. If you had just 1 copy per release, the kickstarter makes it the sub copy free. Let me know what happens when you get your email when the order spawns. If it isn't right, we can adjust the order.

thanks
sara marie

Sovereign Court

Pathfinder Companion, Pathfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Charter Superscriber

Sara, thanks! The order just went through as #3146964. Only 1 Cards pack is included (it is listed as subscription with amount $0.00 for the kickstarter reward) instead of three total I was hoping for...

Sorry for the confusion - I normally get three sets - see HERE for my initial inquiry.

thanks again for your help

Lantern Lodge Customer Service Dire Care Bear Manager

I apologize for the confusion and I've added the decks so you get 1 free from the Kickstarter and two from your subscription. The rewards integrating with our subscriptions is fairly complex and I appreciate your patience in getting this worked out.

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