Problem with order #3142445


Customer Service


There is an issue with order 3142445, i am told that there is no paying method for this order. I don't know why it doesn't use the same paying method as my other subscription, also i would like this order (city of secrets #1) to ship with June's AP subscription (mummy's mask 4).

Paizo Employee Paizo Customer Service Algorithm

Thanks for letting me know about that,

The systems been having a bit of trouble processing the very first order from a new subscription, and I was able to resolve the issue. As requested I've set your issue of City of Secrets #1 to your sidecart to ship with this months subscription shipment. Let me know if I can be of further service!

- Erik Keith


Thank you.
Now the order number is 3141168, there was an issue with my card usually used for subscriptions so i changed the payment method to another card who shouldn't have any issues, can you check to see if everything is alright?

Customer Service Representative

Looks like the new card is good now!

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

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