June New Release Shipping Thread


Customer Service

1 to 50 of 152 << first < prev | 1 | 2 | 3 | 4 | next > last >>
Lantern Lodge Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Hot* on the heels of Battles Miniature new releases comes the June Paizo Subscriptions! So close in fact, that I'm including the release and shipping information in this month's thread again. Many Battles and Comics subscribers have "Hold for Monthly" set for their subscriptions which means they will see the latests releases from those two product lines combined with their June subscriptions.

*Figuratively and literally as Redmond's been having gorgeous sunny weather lately!

Paizo New Releases in June

  • Products
    Adventure Path #82: Secrets of the Sphinx (Mummy’s Mask 4 of 6)
    Campaign Setting: Numeria, Land of Fallen Stars
    Player Companion: Blood of the Elements
    Map Pack: Cave Chambers
    Cards: The Emerald Spire Campaign Cards
    Tales: The Crusader Road
    Pawns: Wrath of the Righteous
    Adventure Card Game: Deck 6: The Spires of Xin-Shalast

  • Authorization (Order Spawning) Date: June 5th June 6-7th
  • Begin Shipping Estimate: June 9th
  • End Shipping Estimate: June 20th
  • Street Date for Paizo Products: June 25th

Paizo Licensed Subscription New Releases in June

  • Products
    Comics: Pathfinder—City of Secrets #2
    ~ Will *not* ship with June Paizo Releases
    ~ This changed fairly last minute, I apologize for the lack of warning.
    Battles—Reign of Winter
    ~ Will ship with June Paizo Releases if "Hold for Monthly" was set during order spawning.

  • Comics Authorization (Order Spawning) Date: June 6-7th
  • Comics Begin Shipping Estimate: Tuesday, June 10th
  • Comics End Shipping Estimate: Friday, June 20th
  • Comics Street Date for Licensed Products: Wednesday, June 11th

  • Battles Authorization (Order Spawning) Date: May 30th
  • Battles Begin Shipping Estimate: June 3rd
  • Battles End Shipping Estimate: June 6th
  • Battles Street Date for Licensed Products: June 4th

Special Releases in June (non-subscription items)


↬If you have anything in your sidecart that is *ready to go* when we run the order spawning process, it will be shipped with this subscription.
↬If you want to add anything to this subscription order, you have until the authorization date to add it to your sidecart. If it is after the authorization date, make sure you choose to ship with the pending order number.
↬If you add an item to a pending subscription order and the added item has a "should ship from warehouse estimate of longer than 2-6 days, your subscription shipment will wait until that new item(s) arrive before it can be shipped. This may delay your subscription shipment!
↬If you need to make changes to the payment method or shipping address, you can make changes to the subscription until the authorization date, if it is after the authorization date, double check the changes applied to both the pending order and the subscription.

❆✿❄If you have questions about your individual order or subscriptions, please start a new thread.❆✿❄

Lantern Lodge Customer Service Dire Care Bear Manager

Special Note Regarding Emerald Spire Superdungeon Hardcover and Flip-Mat Mega Packs

  • The Emerald Spire Superdungeon is not part of any subscription, but Pathfinder Module subscribers who preorder this book will receive a free PDF edition of this book when the print edition ships. (Note that you will need to have an active Pathfinder Module subscription at the time The Emerald Spire Superdungeon ships in order to receive the PDF for free.)
  • The Emerald Spire Superdungeon Multi-Pack is not part of any subscription, but Pathfinder Maps subscribers who preorder this Flip-Mat will receive a free PDF edition of this book when the print version ships. (Note that you will need to have an active Pathfinder Maps subscription at the time The Emerald Spire Flip-Mat Mega-Pack ships in order to receive the PDF for free.)


Last time I checked (in fact, right now), the Pathfinder Online pledge manager here at paizo.com specifies that:

Quote:
Your rewards will be automatically shipped with your subscriptions.

Goblinworks updates at Kickstarter are vague enough (to me at least) that they seem to suggest that they (Goblinworks) will do the shipping by themselves.

So in the end, should I expect all the items from my RPG Print Pack Add-On to get automatically added to my June subscriptions, or not? If so, do you know how this will affect shipping? (I payed $15 extra for shipping because I'm International; will the Kickstarter items count towards the $10 discount for $100+ orders?)


1 person marked this as a favorite.

It seems an invisible Sara Marie post is hiding here on this thread as post #4, but I can't see it.

In fact, it is tagged as posted on "Wednesday, 09:53 PM". The time is 31 minutes ago for my time zone, but two days in the future!

Liberty's Edge

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

For those of us getting the Cards and Novel through the kickstarter will be getting them through the subscription as well?


Fayries wrote:

It seems an invisible Sara Marie post is hiding here on this thread as post #4, but I can't see it.

In fact, it is tagged as posted on "Wednesday, 09:53 PM". The time is 31 minutes ago for my time zone, but two days in the future!

This is not the first time Paizo staff have been discovered using a TARDIS...

Lantern Lodge Customer Service Dire Care Bear Manager

Fayries wrote:
will the Kickstarter items count towards the $10 discount for $100+ orders?)

No. Those items were already paid for during the kickstarter and the money went to Goblinworks. On the order they will be listed as $0.00 and will thus not apply towards the Paizo shipping discounts.

thanks
sara marie

RPG Superstar 2008 Top 32

Matt Thomason wrote:
Fayries wrote:

It seems an invisible Sara Marie post is hiding here on this thread as post #4, but I can't see it.

In fact, it is tagged as posted on "Wednesday, 09:53 PM". The time is 31 minutes ago for my time zone, but two days in the future!

This is not the first time Paizo staff have been discovered using a TARDIS...

In case it was missed, there is still a future post floating in the recent posts panel for this thread.

Scarab Sages RPG Superstar 2009 Top 32

Sara Marie wrote:
Fayries wrote:
will the Kickstarter items count towards the $10 discount for $100+ orders?)

No. Those items were already paid for during the kickstarter and the money went to Goblinworks. On the order they will be listed as $0.00 and will thus not apply towards the Paizo shipping discounts.

thanks
sara marie

How do these items work in terms of calculating shipping costs? Like Fayries, I also paid extra for International Shipping during the Kickstarter. But if these items are included as part of the Subscription Shipment, then their weight will go towards determining the overall shipping costs of the shipment. Just making sure I'm not charged for shipping twice on these items (once through Kickstarter and once from Paizo), since the KS items are going to be heavy.

Silver Crusade

1 person marked this as a favorite.
Ross Byers wrote:
Matt Thomason wrote:
Fayries wrote:

It seems an invisible Sara Marie post is hiding here on this thread as post #4, but I can't see it.

In fact, it is tagged as posted on "Wednesday, 09:53 PM". The time is 31 minutes ago for my time zone, but two days in the future!

This is not the first time Paizo staff have been discovered using a TARDIS...
In case it was missed, there is still a future post floating in the recent posts panel for this thread.

Don't draw her attention!

You don't want to anger a Time Wizard. D:

Lantern Lodge Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Time machines are dangerous when they act of their own accord.


1 person marked this as a favorite.

That was awesome! I'm sure I'm not the only one who was sitting here hitting refresh for the past 2 minutes waiting to see what would happen.

Lantern Lodge Customer Service Dire Care Bear Manager

flash_cxxi wrote:
How do these items work in terms of calculating shipping costs? Like Fayries, I also paid extra for International Shipping during the Kickstarter. But if these items are included as part of the Subscription Shipment, then their weight will go towards determining the overall shipping costs of the shipment. Just making sure I'm not charged for shipping twice on these items (once through Kickstarter and once from Paizo), since the KS items are going to be heavy.

Theoretically they are not supposed to affect the cost of your shipping.

Lantern Lodge Customer Service Dire Care Bear Manager

2 people marked this as a favorite.
Hawkmoon269 wrote:
That was awesome! I'm sure I'm not the only one who was sitting here hitting refresh for the past 2 minutes waiting to see what would happen.

The best part is that I had been trying to adjust things to get it to post earlier and in the course of this removed and then unremoved it. So there is a handy little message on it that says: "unremoved by Sara Marie Tomorrow, 11:25 AM" :/

Time machines, sheesh.

Dark Archive

Pathfinder Roleplaying Game Charter Superscriber

Is there a reason my My Subscriptions page is now showing June and July combined into one massive order and no June shipment at all?

Scarab Sages

It often does that on or after the estimated date of order spawning. It's just a display bug. Once they run the order spawning process, it should straighten out. (Mine is like that too.)


Hope the gobos have been fed! They have a lot of running to do on that treadmill to get the Great Spawn Machine spun up and motoring through orders!


2 people marked this as a favorite.
FabioMatt wrote:
Hope the gobos have been fed! They have a lot of running to do on that treadmill to get the Great Spawn Machine spun up and motoring through orders!

I think they feed upon our impatience :) That ought to keep them going well into 2052.

Lantern Lodge Customer Service Dire Care Bear Manager

There are some user interface issues with the My Subscriptions page which are causing that page to display incorrectly.

Lantern Lodge Customer Service Dire Care Bear Manager

There is a significant chance the auth/order spawning will wait until tomorrow.

Lantern Lodge Customer Service Dire Care Bear Manager

No auth/spawning today. Trying to resolve a detail with the kickstarter items getting added.

Dark Archive

Pathfinder Roleplaying Game Charter Superscriber
Sara Marie wrote:
There are some user interface issues with the My Subscriptions page which are causing that page to display incorrectly.

I would hope so. Right now it's showing no July order either. Just one $200+ order for August. O_o

>_< Computers. (Now if you'll excuse me, I have to go back to trying to figure out CSS for the new version of my employer's website... *shudders*)


Kvantum wrote:
Right now it's showing no July order either. Just one $200+ order for August. O_o

Yeah, that seems to happen for a day or two every month, just before order spawning. I've stopped getting worried about it, which means one day I'm going to be horrified at the bill when it turns out it wasn't a bug that time around ;)

Lantern Lodge Customer Service Dire Care Bear Manager

I'm beginning the process. We are authing/spawning for every subscription line but but Battles (which are in many people's sidecarts to ship with June) and the RPG line so this may take awhile.

Lantern Lodge Customer Service Dire Care Bear Manager

Estimated time remaining: 6818 minutes, 11 seconds

-.-


1 person marked this as a favorite.
Sara Marie wrote:

Estimated time remaining: 6818 minutes, 11 seconds

-.-

What, you didn't hop back into your time machine so you could go start it last week? ;)


1 person marked this as a favorite.

That's 4.7348495370 days, if anyone's wondering.

:-P


1 person marked this as a favorite.

my order spawned (well I got the email) Order 3144915 is that shipping cost correct? seem mighty high to me ($42.32). I thought the Pathfinder Online stuff wasn't going to be factored into the shipping costs.

Liberty's Edge

2 people marked this as a favorite.
Starfinder Superscriber
Laruuk wrote:

That's 4.7348495370 days, if anyone's wondering.

:-P

Sig figs.

(Sorry, the physics professor in my just got out.)

Dark Archive

I received my spawning notice today. #3111011 I noticed that it did not include the Emerald Spire items. Is that supposed to shop separately?

Lantern Lodge Customer Service Dire Care Bear Manager

Pravus wrote:
my order spawned (well I got the email) Order 3144915 is that shipping cost correct? seem mighty high to me ($42.32). I thought the Pathfinder Online stuff wasn't going to be factored into the shipping costs.

I'm looking into this with Christopher, and it the meantime I've moved the KS stuff to their own order so it won't affect the cost.

Lantern Lodge Customer Service Dire Care Bear Manager

5 people marked this as a favorite.

As a heads up. This is the largest auth/order spawning we have ever done. On a system that, at its core, was built for magazine subscriptions. We appreciate your patience while we poke and prod and try to get the little ducks goblins herded.

Lantern Lodge Customer Service Dire Care Bear Manager

Estimated time remaining: 604 minutes, 13 seconds


1 person marked this as a favorite.

Wow, the last 6214 minutes seemed to just fly by.

Lantern Lodge Customer Service Dire Care Bear Manager

I'm going home to bed. I'll check back in on it in the morning.


Get some rest, you deserve it!

Grand Lodge

Pathfinder Adventure, Maps, Starfinder Accessories, Starfinder Maps, Starfinder Society Subscriber
Matt Thomason wrote:
Sara Marie wrote:

Estimated time remaining: 6818 minutes, 11 seconds

-.-

What, you didn't hop back into your time machine so you could go start it last week? ;)

Well, she could, but unfortunately the system wasn't ready to start back then :).


my order hasn't been spawned yet, just as a heads up


Pathfinder Adventure Path, PF Special Edition Subscriber

same, if the 604 mins estimate was accurate, they should have all spawned by now


Given the original estimate and the drastic change in estimated time, I wouldn't be shocked if the estimate was not accurate.

Lantern Lodge Customer Service Dire Care Bear Manager

It died about 3:30 am on incredibly complex order. Looking at this thing I'm surprised it did as well as it did on the order before it gave up and crashed. Breaking the order up so the bin packer can handle it and then restarting the auth/spawning. I think its about 3/5 done.

Lantern Lodge Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

I'll check back in later this afternoon to make sure its either still running or finished. I will update when its all done so you know when to worry if your order hasn't spawned ;)


Pathfinder Adventure Path, PF Special Edition Subscriber

And it just spawned.

Question - previously, my PF Battles case order and books would all ship together. This shipment is sending them separately, resulting in me being charged twice for shipping. Is this intended? Seems counter to the purpose of me waiting to ship the case to combine with my monthly subscription.


Yes!

Mine spawned AND it charged my card correctly!

Thank you Erik K!!!

PS - somewhat disappointed it didn't ship with a free 48 inch tall stuffed Goblin...

:)

Lantern Lodge Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Its going smoothly and hopefully should be done in a couple hours. Ill check back in tonight and make sure it finishes and do another update to let you guys know its done.


Curmudgeonly wrote:

And it just spawned.

Question - previously, my PF Battles case order and books would all ship together. This shipment is sending them separately, resulting in me being charged twice for shipping. Is this intended? Seems counter to the purpose of me waiting to ship the case to combine with my monthly subscription.

All the mini shipments seem to be coming in two boxes now, when before they'd come in one big box. :(

I read a few weeks ago in the news about UPS beginning to charge more for oversized boxes rather than just by weight, so I presume it's now cheaper to ship two regular boxes than one huge one - though sadly still more expensive than it used to be.

Dark Archive

I know this month is crazy but.. this order is already pending on my account. I didn,t think we were getting charged shipping on top of the 100$ for the print add on. My order (3144920) has a shipping
charge of 30.25 for three books from my actual subscription and doesn,t list the actual Emerald Spire book. Further digging around shows it to be in my sidecart to be shipped with a future order.

Scarab Sages

Mine all mine...don't touch wrote:
and doesn,t list the actual Emerald Spire book. Further digging around shows it to be in my sidecart to be shipped with a future order.

Mine too. I have a thread about another issue with this order, so I'll add this to that thread/

Lantern Lodge Customer Service Dire Care Bear Manager

Yeah I noticed some of the hardcovers are still in the sidecart. Something I will look into on Monday morning along with the shipping cost issues.

thanks

Lantern Lodge Customer Service Dire Care Bear Manager

Oh, and it crashed again almooooooost at the end.

1 to 50 of 152 << first < prev | 1 | 2 | 3 | 4 | next > last >>
Community / Forums / Archive / Paizo / Customer Service / June New Release Shipping Thread All Messageboards