Order #3106804 - gift certificate not showing up


Customer Service

Scarab Sages

Hi, (me again 8^)

I just ordered a gift certificate, and it's not showing up on My Gift Certificates page. Could you add it to my store credit, please?

Customer Service Representative

Unfortunately, our system is still having some trouble finalizing gift certificates.

I have manually applied this one as store credit to your account.

If I can help with anything else, please let me know.

Thanks!
Sharaya

Scarab Sages

Thanks!!!

Customer Service Representative

giltharian wrote:
Is this still a problem? I purchased a Gift Card and it's not showing up...it's not for me so I don't want it as credit.

Yes, unfortunately, we are still having some trouble with this. Feel free to send us an email at

customer.service@paizo.com with the information about which person's account you would like it applied to, and we should be able to get it taken care of.

Thanks!
Sharaya

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