Charged twice for Mummy's Mask?

Customer Service

Lantern Lodge RPG Superstar 2014 Top 4

Hey guys! It looks like a store glitch may have happened. If you check my order history it appears I've been charged twice for Munmy's Mask. One shipped on the 14th and the other is scheduled to ship this week.

I mean, it's a great AP volume, but I think I only need one ;)

Paizo Employee Paizo Customer Service Algorithm

My apologies Robert!

I've issued a full refund for the second charge, which should appear in your account within the next 3 to 5 business days. You should also be receiving two copies of this months subscription shipment. If you would like to refuse delivery of one of them it should make its way back to us.

Thanks for letting us know about this Robert, let us know if we can be of further assistance!

- Erik Keith

Lantern Lodge RPG Superstar 2014 Top 4

Thanks for clearing this up, guys, you're excellent as always!

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