On February 18th, I shipped a package via USPS carrying minis that I intended to exchange for store credit. The package was received on February 20th, according to tracking. I have yet to receive notice that the package was received or that I have received store credit for the contents. Some help on this matter would be greatly appreciated.
Your package was received, but we have not processed your trade-in yet. I apologize for the delay in processing it, as it sometimes takes longer than expected to tally up trades, particularly for large ones. I will be emailing you in the next 2 to 3 business days regarding the details of your trade-in.
Thank you Liz
Randarak, your store credit has been applied to your account. Enjoy!