Question on subscription shipments


Customer Service


Ok i noticed something and since i am a new subscriber i don't know what is going on.
Before wrath of the righteous 4 shipped i was seeing in My Subscriptions page that the wrath of the righteous 5 and 6 would ship together in January. Now i see that wrath of the righteous 5 would ship in January and wrath of the righteous 6 and mummy's mask 1 will ship together in February.
Why is this happening? Is this just how the information is being shown or was there a scheduling issue that got resolved and then reappeared?


Things tend to get a bit wonky with the My Subscriptions page during the order spawning+shipping period. The Product Schedule tends to be more accurate, but the subscription page should settle into a more accurate forecast shortly after the subs have been shipped.

Bear in mind it's only an estimate anyway, as it's all down to when things actually arrive from the printers, and that tends to be reliant on pallets of books being shipped from China that often arrive a bit earlier or later than estimated.

Paizo Employee Customer Service Dire Care Bear Manager

Sometime within the next few months we will have a double up on two Adventure Path volumes since our November shipment was delayed to December. Currently I believe that double up is tentatively scheduled for February, but that may change.

thanks
sara marie


Thank you, i will keep an eye out in order to be sure that there are enough money in my card.

Liberty's Edge

Wondering about this myself, seeing how the next subscription shipment still displays as 'February.'

Dark Archive Customer Service Representative

The January subscription dates might not be currently locked in. We should have those updated sometime in the near future.

~Justin Riddler
Customer Service


I guess the chances of the double up not being the sixth volume of WotR and the first volume of Mummy's Mask are slim?


My subscription shows the next three Adventure Path volumes are shipping together in February.

Paizo Employee Chief Operating Officer, Web Store Manager

LordNull wrote:
My subscription shows the next three Adventure Path volumes are shipping together in February.

That's just our system being wonky with showing subs info. I can guarantee that we will not be shipping out the next 3 Pathfinder APs together. Sara Marie can explain what you are experiencing when she is back from vacation so hold tight...no reason to panic. :)

Paizo Employee Paizo Customer Service Algorithm

LordNull wrote:
My subscription shows the next three Adventure Path volumes are shipping together in February.

The Product Schedule page should have the most up to date information regarding January's planned releases, even if they haven't updated on your My Subscription page yet.


Thanks!

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