Order 2775647 Still Pending


Customer Service


Customer Service Team,

Per the instructions of the great Dire Care Bear Manager Sarah Marie, I am informing you that the above order (2775647) is still pending since Oct 18, 2013.
I am aware of the Paizo warehouse issues and fully understand. I'll get my shipment when I get it. However, if you wanted to toss on a free next day shipping so I don't have to wait another 8-10 days I wouldn't say no :P
And as the order is still pending please feel free to toss in a couple PFS Boons. Namely one that would allow me to play a goblin :)
Thank you for all the hard work the team has been doing to get these orders taken care of.

Your fellow Paizonian,
Kevin A. Turner

Lantern Lodge Customer Service Dire Care Bear Manager

Looks like you have Munchkin Pathfinder on the order. We are waiting for our copies to arrive and are hopeful they will show up this week. If you'd like to have the rest of the items shipped now, just let me know. We can move Munchkin Pathfinder to a new order or place it in your sidecart for December.

thanks
sara marie


Thanks for the info Sara. I suppose I can wait a bit longer till that comes in. Just been curious. Give my thanks to the team.


Just curious if I can get a status update, as my order has been pending for 31 days now, and it's been 11 days since I was informed we're waiting on Pathfinder Munchkin to come into the warehouse. Thanks.


Update: I have received the email stating my order is shipping. Thank you.

Lantern Lodge Customer Service Dire Care Bear Manager

Our distributor order came in this morning and we got enough to cover the pending non-sidecarted orders while we await the arrival of our other shipment. I've made sure to prioritize the orders pending with Munchkin Pathfinder from last month to make sure they get shipped ASAP. It looks like yours has been processed and shipped today. I'm so sorry for the long wait. Its on its way to you now!

Lantern Lodge Customer Service Dire Care Bear Manager

Hits "post" then sees update...


lol. Thanks again Sara. Look forward to finally getting my hands on that order, if it doesn't kill my mailman's back first.

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