Order #1202726


Customer Service

Liberty's Edge

Hi,
I just want to make sure that order #1202726 is going to be automatically deleted so I dont get two copies of the first two books in the new Pathfinder Fiction subscription...

One another note, albeit there is a lot of talk about the strange shipping in June and July, but as I have written about a number of times the handling fee for adding VAT and Toll here in Denmark is close to 30 US$ PER package so I would in most cases really like my stuff to ship in just one package no matter the amount of books . Could that perhaps be added as an option somewhere on the subscription page so one could see how much more expensive one large package is versus 2 smaller ones in shipping costs? That would be highly appreciated!!

Thanks :-)

Paizo Employee Director of Sales

Stegger wrote:

Hi,

I just want to make sure that order #1202726 is going to be automatically deleted so I dont get two copies of the first two books in the new Pathfinder Fiction subscription...

One another note, albeit there is a lot of talk about the strange shipping in June and July, but as I have written about a number of times the handling fee for adding VAT and Toll here in Denmark is close to 30 US$ PER package so I would in most cases really like my stuff to ship in just one package no matter the amount of books . Could that perhaps be added as an option somewhere on the subscription page so one could see how much more expensive one large package is versus 2 smaller ones in shipping costs? That would be highly appreciated!!

Thanks :-)

I have canceled the extra book preorders. As for this summer's shipments, there is a big explanation right here.

Thanks,
cos

Liberty's Edge

Hi Cosmo,
thank you, yes I saw your post there, but it really does not answer my question regarding splitting a single order into two packages. See my mid-June order for instance.
I am not referring to the two shipments in July but have "a problem" on a more general level when the packages gets to big and are split into smaller shipments to save on shipping. It may cost me way more at the other end than what is saved in direct shipping costs.
Hope that explains it a bit better :-)

Paizo Employee Director of Sales

Stegger wrote:

Hi Cosmo,

thank you, yes I saw your post there, but it really does not answer my question regarding splitting a single order into two packages. See my mid-June order for instance.
I am not referring to the two shipments in July but have "a problem" on a more general level when the packages gets to big and are split into smaller shipments to save on shipping. It may cost me way more at the other end than what is saved in direct shipping costs.
Hope that explains it a bit better :-)

Ah, I see.

Unfortunately, we cannot lock orders into one box like this. Our system automatically splits orders up to get the best possible shipping price.

Thanks,
cos

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