Order # 2588731 & Order # 2590931


Customer Service


First I want to express a little disappointment that my card had to be charged for shipping Order # 2588731. Since the rest of my year is under financial scrutiny the card I am currently using only had enough money on it to cover the next four months of the monthly $3 monthly use fee. Now I don't know how well that's covered. This leads into the next part.

Since I know I am not going to have the funds available on my card to process the shipping fee of Order # 2590931, I request that the shipping fee be deducted from my store credit. If that can't be done then please cancel Order # 2590931.

Paizo Employee Paizo Customer Service Algorithm

Twin Dragons wrote:

First I want to express a little disappointment that my card had to be charged for shipping Order # 2588731. Since the rest of my year is under financial scrutiny the card I am currently using only had enough money on it to cover the next four months of the monthly $3 monthly use fee. Now I don't know how well that's covered. This leads into the next part.

Since I know I am not going to have the funds available on my card to process the shipping fee of Order # 2590931, I request that the shipping fee be deducted from my store credit. If that can't be done then please cancel Order # 2590931.

I have cancelled the Print copy of Curse of Shadowhold and refunded you its purchase value in Paizo store credit. I was unable to find store credit on your account to apply to the order. This will ensure that you are not charged for shipping associated with it.

Once a PDF has been downloaded I am unable to refund the PDF, so I am unable to refund the order completely.

Let me know if I can be of further assistance!

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