Card declined

[Yivrael]

So I tried to subscribe to adventure path and card game, card was declined. I spoke with my credit card company and they indicate the charge was posted. Any help on this would be appreciated. Thank you.

[Cpt_kirstov]

Most likly the address on your credit card bill does not match the billing address on your account. They put in a security check not too long ago that once authorization comes from the credit card company, but before they take the $ they confirm the address from the authorization matches the billing address on the account in the 'my account' at the top of the screen.

[Yivrael]

Yivrael wrote:

So I tried to subscribe to adventure path and card game, card was declined. I spoke with my credit card company and they indicate the charge was posted. Any help on this would be appreciated. Thank you.

I called customer service and want to thank Eric for all the help. Great service, thank you again.