Razor Coast Shipments: 2575337 and 2613328


Customer Service


I see from the RC discussion that the kickstarters have begun to receive their hardcover books. I did not order through the kickstarter program but rather placed two orders through Paizo in May and June respectively.

Have you received the books and when do you expect the shipment to depart your warehouse?

Razor Coast (May)
Order # 2575337

Fire as She Bears! (June)
Order # 2613328

Thanks.

Dark Archive Customer Service Representative

Both of these items are still on preorder. Our best estimate for when Razor Coast and Fire as She Bears! will be available is some time in August. You can follow along with updates on their Product Discussion pages.

~Justin Riddler
Customer Service


I've been following the discussion which is how I learned that the kickstarter subscribers books have shipped. I did not order through the kickstarter but rather through Paizo's offer. I haven't seen any indication as to when Paizo would receive their shipment of books so that they could fulfill their orders.

I see that Paizo has now changed their bundle offering by saying it is "unavailable." Does that status change impact my orders which were placed in May and June when the bundle package was available?

Dark Archive Customer Service Representative

Any updates the webstore receives will end-up being posted in the product discussion. Our webstore specialist, Liz Courts, has been away at Gen Con, so it is possible that there may be an updated notification in the works that just hasn't been posted yet.

~Justin Riddler
Customer Service


Now that staff is back form Gencon is there any update on whether or not Paizo has received their shipment of Razor Coast and Fire as She Bears books in their warehouse, yet?

Paizo Employee Customer Service Dire Care Bear Manager

Our webstore ninja is out today, but I will email her a link to the thread for tomorrow to see if she has any updates.


Thank you.

Webstore Gninja Minion

Currently we are still waiting on our shipment from Frog God to arrive—when those are added to inventory, then we can begin shipping your preorder. Please note that subscriptions are a priority at the moment, so they may be a delay in getting any incoming shipments processed.


Thanks for the clear answer.


Any updates on these orders? Has Paizo received their shipment of books in?

Paizo Employee Paizo Customer Service Algorithm

We still haven't received them. Rest assured we'll start fulfilling the books as soon as we can.


Any status on these orders?

I can see from other threads that your behind on shipping out items and Paizo seems a bit resource taxed right now. If the items can't be shipped out by September 13th, then lets cancel the orders, completely refund my credit card and I will go directly through the publisher for the items. My patience has worn a bit thin at this point.

Thank you.

Dark Archive Customer Service Representative

These items are still on pre-order status as we have not yet received them from our supplier.

~Justin Riddler
Customer Service


Any status on these orders?


Is there any update on this shipment? Has Paizo received the books from the supplier?

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