Mail: Problem with Paizo Order # 2660042


Customer Service

Scarab Sages

Oh most awesome customer service: Could you please review the status of this order? Your e-mail says, the payment was denied, yet the items are shown as shipping and The Worldwound and the Reign of winter Map Folio are shown in my PDFs.

Thank you, oh most awesome customer service.

Dark Archive Customer Service Representative

Your order was indeed shipped on July 17th. I apologize for the inaccurate email, I'm going to try resending the confirmation email to see if we can get the correct message. I've also alerted tech team to this issue.

~Justin Riddler
Customer Service

Dark Archive Customer Service Representative

Well, I attempted to resend the confirmation email, however it does not look like that one will be providing you with any additional information.

To confirm, though, your order #2660042 was processed for shipping on July 17th with an estimated 9-36 business days in transit via Standard Post.

~Justin Riddler
Customer Service

Scarab Sages

Thank you, oh most awesome customer service, good to know I don't need to be worried and can indulge in reading my pdfs ;-)

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