Paizo Order # 2579920


Customer Service


First, I am sorry that I have not been in contact with you. Second I would like my pathfinder order # 2579920 to be put on hold until the end of this month. I will send payment on July 26th for it.

Next my Pathfinders battle subscription has been suspended. If I understand this properly that means that the products have been being put aside for me until I can purchase them. I will have payed off my hospital bills in September and will be able to begin paying off the Pathfinders Battles Subscriptions. I plan to purchase each one individually starting with the earliest one if that is ok.

Thank you for your patience,
rzach

Dark Archive Customer Service Representative

I have placed Order #2579920 on temporary hold. We will attempt to reprocess this order on or after July 26th.

All of the items that you missed go into your sidecart when we reinstate a suspended subscription. However, it is an all-or-nothing deal with regards to the items you missed.

~Justin Riddler
Customer Service


I updated my card info Friday and it says the order is pending but it hasn't shown up in my bank account charges yet. The funds are there so it can be processed at anytime.

Dark Archive Customer Service Representative

The order was successfully processed and shipped this morning. Happy gaming!

~Justin Riddler
Customer Service


Can I get an email with the total cost of all the pathfinders minis I have suspended? If possible with the August release price included as well?

Dark Archive Customer Service Representative

I have sent you an email showing how your My Subscription page would display if you were to unsuspend your battles subscription.

Let us know when you are ready to resume your battles subscription.

~Justin Riddler
Customer Service

Community / Forums / Archive / Paizo / Customer Service / Paizo Order # 2579920 All Messageboards
Recent threads in Customer Service