Why no tracking information

[sieylianna]

The past three monthly shipments I have not been able to access tracking information on my orders. The last one shipped last Wednesday and nothing is available. The previous one never had any tracking information even two weeks after it shipped when I picked it up.

Mail innovations service is horrible and for the shipping charges which we are paying, the quality needs to improve.

[Justin Riddler]

Mail Innovations recently made a change to their tracking system and it is not currently working with our shipping system. We are looking into getting this fixed as soon as possible but it likely won't happen until after PaizoCon.

~Justin Riddler
Customer Service