Order #2591015


Customer Service


Hi, Customer Service.

It appears that Campaign Setting: Castles of the Inner Sea is going to ship at the same time as Campaign Setting: Dragons Unleashed.

I only want Castles, NOT Dragons.

What's the easiest way to drop Dragons? Cancel the subscription and then add Castles as a separate (side cart) order?

Thanks for your help!

- David

Paizo Employee Customer Service Manager

Your subscription should be cancelled after Castles and before Dragons. Please keep an eye on your subscription confirmation email (should be appearing on Thursday) to make sure everything goes as intended.

thanks
sara marie


Thank you, Sara Marie. Customer Service--every one of you--deserves cookies. With milk, if you'd like. :)


Well, that didn't work out quite the way we expected..! :D

I still have Dragons Unleashed in my order.

Any chance I could have that corrected?

Paizo Employee Customer Service Manager

Yup! Sorry for the error. I've kicked the order back into where it should be an sent you a new confirmation email with the correct items on it. Please let me know if you need any further assistance!

thanks
sara marie


:: about 30 seconds later ::

Never mind, I just received an email with the corrected order!

Thanks again!!


Customer Service is terrific. THANK YOU.

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