Hold / delay subscription order?


Customer Service

Liberty's Edge

My house was hit by the 5/20 tornado, and I'm still in the process of getting the rent house I'll be staying in while I rebuild sorted out. My AP subscription is scheduled to ship out right around the time I'll be moving, so I was wondering if there was a way to delay the shipment until I'm in my new place (or even hold it and ship it out with July's subscription)? Thanks

Dark Archive Customer Service Representative

Sorry to hear about the misfortune. I understand the destruction tornados can reek.

I have placed your subscriptions into a suspended state at this time. Just let us know when you've settled back down and are ready to resume your subscription. If you would like some more information, feel free to shoot us an email: customer.service@paizo.com

~Justin Riddler
Customer Service

Liberty's Edge

I am settled into my new place and have updated my billing and address information. Can you please unsuspend my subscriptions? Thanks

Dark Archive Customer Service Representative

I have reinstated your subscriptions and populated your sidecart with all your missed items.

Since the July authorizations have already passed, these items are currently set to ship with your August subscription. If you would like us to send them as soon as possible, just let us know.

~Justin Riddler
Customer Service

Liberty's Edge

August should be fine, thank you.

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