Order 2194404 Suspended??


Customer Service

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I had emailed about this as well, but I am concerned.

My Ultimate Campaign order says suspended.

I know Justin Riddler had advised your tech team was fixing the fact I was billed as if I had pathfinder advantage when I do not.

The fact is I was still billed, so I am concerned about the 'suspended' status.

Lantern Lodge Customer Service Manager

There is an authorization on your payment method, but not an actual charge. Basically the bank is "holding" the funds as it expects us to charge for it within the next few days. The issue with the discount should be fixed later this morning at which point your order should be able to be processed and shipped.

thanks
sara marie

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Sara Marie wrote:

There is an authorization on your payment method, but not an actual charge. Basically the bank is "holding" the funds as it expects us to charge for it within the next few days. The issue with the discount should be fixed later this morning at which point your order should be able to be processed and shipped.

thanks
sara marie

Yeah, Justin emailed me and all is well.

Thanks.

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