Goblinworks: How can I correct my shipping address?

[DropBearHunter]

I've just been notified that my Pathfinder Online Tech Demo Kickstarter Rewards have been shipped to a false address.

when I checked my account emediately after notification I found only my correct address.

I had edited the addy shortly after the first kickstarter
and it appears the packages have been shipped to a mixture of my old addy and my new one.

I can check with the post office on this end on saturday if something can be done about it (they have a mail forward system)
but I'd like to prevent the trouble for the second kickstarter rewards.

so: which addy is showing up for shipment atm. and how do I know if my changes are actually saved to the system?

and while we are at it:
when I place an order at Amazon, they send a notification with all the details BEFORE shipping it - giving me time to make corrections.
That might be something for your programmers to add to your system.

disclaimer:
I have send a note to [e-mail], got no answer though.

[Cosmo]

We actually shipped the items to the address that you input on 26 October, 2012. This address is still set as the address on your My Pledge Drives page, where your Kickstarter pledges are managed.

I apologize for not having gotten to your email yet. We are still working through emails from earlier this week.

Thanks,
cos

[DropBearHunter]

ok, thanks Cosmo

clearly my mistake in the typing then.

a bit tricky to find and correct though.

[Sara Marie]

If the postal services can't figure out where to deliver it, they should send it back to us and we can reship it to the corrected address.

[DropBearHunter]

Sara Marie wrote:

If the postal services can't figure out where to deliver it, they should send it back to us and we can reship it to the corrected address.

ok, I'll bump the thread in 30 - 60 days

either when the stuff has arrived here, or when I expect it back with you.

no worries,
hadn't planned on using the book till Emerald Spire is finished.

I had hoped quick action could get the postal service on this end to do something about it, we'll see if they bother to find me.

[Sara Marie]

Unfortunately, once we drop packages into the postal system, they are out of our hands until either they are delivered to the recipient or sent back to us.

sara marie

[DropBearHunter]

should be on it's way back as a friend got his packages.

[DropBearHunter]

A New Hope /sorry ;-)

by some obscure path the t-shirt has found it's way to me.

if the other packages go through the same postman's hands they should arrive too
I'll keep you posted

[DropBearHunter]

ok, another month later

did anything return?

if not, what are the chances of you having a spare?

[Erik Keith]

DropBearHunter wrote:

ok, another month later

did anything return?

if not, what are the chances of you having a spare?

You've been quite patient while awaiting the arrival of the original shipments, and we'd be happy to ensure you receive all of your products. If you could shoot us an email at [e-mail] with your new address and let us know which products are still missing I'll be glad to assist you further. Let me know if you have any other inquiries and I'll be glad to address those as well. Thanks!

- Erik K

[DropBearHunter]

Erik Keith wrote:

You've been quite patient while awaiting the arrival of the original shipments

thanks to the PDFs I was not curious about the content ;-)

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