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My November subscription box just arrived -- not sure why it took 5 weeks to mosey to my mailbox but it got here alright.
However, I found that my NPC Codex has a leaf of pages in the middle that have been slashed as if by a razor blade. This is clearly damage that occurred in the printing/binding process. Is there an RMA process by which I can get this book replaced?
Customer Carebear
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I've set up a replacement to ship out with your next subscription shipment. Don't worry about returning the damaged copy, all we ask is that you ensure it doesn't end up back in circulation (generally we recommend taking a sharpie and marking "damaged" on the page edges).
thanks
sara marie