Problem with order 2355191


Customer Service


I recently moved and I believe my card was declined do to the address not being updated in my payment infomation. I updated the payment infomation address, but now it is being declined due to insuffienct funds because of the previous authorization attempt. Is there a way to get the old authoraztion attempt cleared so I can get my order on time?

Paizo Employee Customer Carebear

I've put in a reversal request for the authorization. When you see it clear on your end, just visit your My Orders page to try again. Let me know if you need further assistance.

thanks
sara marie

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