Order # 2310453 Not Received


Customer Service

Liberty's Edge

REDACTED PERSONAL INFO -cos

Last activity was 21 Nov, expected delivery date was supposed to be 26 Nov. I know the holidays are making stuff run slow, but there hasn't been an update in a week. Any help would be appreciated.

Paizo Employee Customer Service Happiness-Inducement Imp

I removed your tracking information for privacy purposes.

As for your order, the fact that it hasn't been updated only means that the USPS has not scanned it into their system. This does not necessarily mean that it has been lost, it just mean that it is no longer being tracked.

The package has an estimated delivery time of 4 to 8 business days and, thanks to the holiday, today is the 7th business day since it departed. Most likely, it will be showing up at any time now. Please give it another week to arrive, and if you still have not seen it by the end of next week, let me know and I'll get you set up with replacements.

Thanks,
cos

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