Order # 2168698 Still Pending


Customer Service

The Exchange

I received the pre-shipping notification for this order on 09/13/2012, but have not yet received notice it has shipped.
Are there any items or issues holding it up?

Thank you.

Paizo Employee Director of Sales

Your order is waiting on the paints you added to it on 9/15. These items have an estimate of shipping from our warehouse in 4 to 11 business days, which reflects the time it takes to bring the items in from distribution. The paints are on their way, however, and we should be able to get your order shipped out soon.

Thanks,
cos

The Exchange

Cosmo wrote:

Your order is waiting on the paints you added to it on 9/15. These items have an estimate of shipping from our warehouse in 4 to 11 business days, which reflects the time it takes to bring the items in from distribution. The paints are on their way, however, and we should be able to get your order shipped out soon.

Thanks,
cos

Thank you for the prompt response.

I presumed those pesky paints possibly perpetrated the protracted "Pending".

Paizo Employee Director of Sales

I always appreciate an alliterative addition on an ended action item.

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