Paizo Order #2125452 Shipment


Customer Service

Sovereign Court

So wondering Where my shipment is? I got the notification it was sent on July 10th. Tracking shows it in Auburn WA on the 18th - 19th and not expected to be received until the 24th. This is FAR longer than the 4 - 8 day.

The other odd thing is 2 others in my game group one lives 20 miles east of me and his says the same, another person 10 minutes north says the same and yet another who is 15 miles away got his early last week?

So what is up with this. 3 of us receive from the same UPS and Post Office and the other should be on the same plane, yest 1 of us of the three got there's

I emailed about this last week and got no reply.

Paizo Employee Director of Sales

IceniQueen wrote:

So wondering Where my shipment is? I got the notification it was sent on July 10th. Tracking shows it in Auburn WA on the 18th - 19th and not expected to be received until the 24th. This is FAR longer than the 4 - 8 day.

The other odd thing is 2 others in my game group one lives 20 miles east of me and his says the same, another person 10 minutes north says the same and yet another who is 15 miles away got his early last week?

So what is up with this. 3 of us receive from the same UPS and Post Office and the other should be on the same plane, yest 1 of us of the three got there's

I emailed about this last week and got no reply.

Unfortunately, the subscription shipment this month was delayed getting sent out of the warehouse. Therefore, while most/all of the subscription shipments were "shipped" in our computer system on the 10th (thus granting access to the PDFs), many did not get actually put into the mail until last week.

However, your package is on it's way to you and should be showing up at any time now.

Thanks,
cos

The Exchange

I am in the same boat and cancelled my sub, my FLGS had it in stock on Saturday so I might as well just support them. Either pay Paizo gets my cash, for now. An email with a tracking number when the shipping delay was discovered would have been nice, put that in your suggestion box.

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