Pathfinder Battles Subscription


Customer Service


Unfortunately, January isn't a good time to have a big subscription payment (and huge shipping to NZ), so could I please put the Pathfinder Battles subscription on hold and have it paid for and shipped in February?

If that isn't possible, please cancel my Pathfinder Battles subscription for now.

Thanks.

Lantern Lodge

I have suspended your Battles subscription. Just let us know when you are ready to reinstate it.


Thanks!

I notice that the PF Battles Case and black dragon are still in my sidecart though - will I be charged for them with my next AP subscription payment in January?

Lantern Lodge

Since they are spawned from a subscription that is currently suspended, they should not be processed until the suspension is lifted.


Add I just got a notification about order # 1891883 (supposedly shipping in the next week or so), and it contains the PF battles case and dragon again.

At this stage I think it's best if I just cancel the subscription and pre-orders - can that please be done?

Lantern Lodge

The order is suspended and should not have even been generated I've let the tech team know that suspending didn't work correctly.

I've canceled the Battles subscription and the preorders and reversed the authorization.

The order just has the AP on it now.


Thanks. Looks like you also cancelled the Dragon Empires Primer though, which I do still want as part of this order please...

Paizo Employee Director of Sales

gr1bble wrote:
Thanks. Looks like you also cancelled the Dragon Empires Primer though, which I do still want as part of this order please...

I've uncanceled the Dragon Empires Primer.

Thanks,
cos


Thanks - looks as expected now.
:)

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